Contact Us

We look forward to hearing from you. Please contact us by phone, by email, in person or by mail.

By Phone

Our award winning Member Service Center is here to help you. Please call 800-336-0013 Monday through Friday between the hours of 7:30 am and 5:00 pm to speak with a Member Service Specialist.

By Fax

Please feel free to fax your claims or other documents to us at 517-333-6229.


Are you a MESSA member?

Log in and use our Member Messaging to send a secure message to our Member Service Center.

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Not a MESSA member?

Please click here to send a message to our Member Service Center. A Member Service Specialist will respond within 2 business days.

In Person

We welcome you to come to our office at 1475 Kendale in East Lansing so that we may meet in-person with you. Need directions? Click here for a map to our building.

By Mail

As always, please feel free to write to us:

1475 Kendale Blvd.
P.O. Box 2560
East Lansing, MI 48826-2560

Request an Address Change

Click here if you would like to request an address change.

1475 Kendale Blvd., P.O. Box 2560, East Lansing, MI 48826