Medical Case Management

Medical Case Management Nurses

MESSA’s Medical Case Management (MCM) program provides members with serious illnesses or injuries with personal support from a registered nurse.

MESSA’s MCM nurses work directly with members and their families to ensure they access the right care at the right time and return to their highest quality of life.

The nurses work with members who have had a variety of catastrophic injuries or illnesses, including head injuries, spinal cord injuries, amputations, severe burns, multiple fractures, cancer, ALS, multiple sclerosis, stroke, muscular dystrophy and infants with complex medical issues.

Through our MCM program, our nurses can assist you in navigating the health care system, identifying local resources, and serving as your personal advocate during a difficult and often stressful time.

MESSA members can enroll in MCM by calling 800.441.4626. Nurse coordinators are available 8 a.m.-5 p.m., Monday through Friday, to answer MCM-related questions.

Frequently Asked Questions

If you have questions regarding MCM, please contact the MESSA Health Care Resources department at 800.441.4626 or by using our secure Email form.

Medical Case Management (PDF)
Assignment of Health Insurance Form
Consent for MESSA Medical Case Management Form

1475 Kendale Blvd., P.O. Box 2560, East Lansing, MI 48826