2nd.MD: Get a free second opinion with an elite specialist

MESSA members, dependents can get a virtual consultation and peace of mind

Dealing with a serious condition or diagnosis can be challenging, whether it’s for you or a loved one. Are you getting the right treatment? Is the right care plan in place? Is the diagnosis accurate?

Now MESSA members and covered dependents can request a consultation with board-certified, elite specialists about a diagnosis or treatment plan to get a second opinion at no cost using 2nd.MD. MESSA’s team of certified case management nurses can help determine whether you qualify.

2nd.MD is a virtual expert medical consultation service with specialists who are leaders across hundreds of subspecialties and thousands of conditions, including:

  • Back surgery
  • Knee, hip and ankle pain
  • Cancer
  • Heart disease and stroke
  • Digestive problems
  • Women’s health (pregnancy, fertility, menopause)
  • Immunological disorders (Type 1 diabetes, rheumatoid arthritis)

A second opinion may be right for when you have questions about a new diagnosis; a possible surgery or procedure; a chronic condition; diagnostic testing; or medications.

Get started

The first step in pursuing a 2nd.MD consultation begins with MESSA’s Medical Case Management team. To get started, call 800-441-4626 or log in to your MyMESSA account to send a secure message.

If 2nd.MD is right for you, its care team will:

  • Review your medical records and treatment plan.
  • Confirm a diagnosis or provide alternative diagnoses.

  • Provide thorough answers and another level of expertise.

  • Provide additional treatment options when warranted.

“It was such a relief to talk with someone that has other patients with this problem. I really felt that he was interested in my genetic disorder and wanted to provide me with as much information as he could so that I can make informed decisions about my health care going forward.”

MESSA member testimonial