Specialty Pharmacy

Walgreens Specialty Pharmacy is MESSA’s exclusive provider for specialty drugs.

If you or a covered dependent take a specialty drug, you have to fill your specialty medication through Walgreens Specialty Pharmacy and your drugs will be shipped to you. You can also fill your specialty medication at select Walgreens retail locations. If you fill your specialty medication through a different pharmacy you will be responsible for the full cost of your drug. If you receive one or more specialty medications listed on the drug list at an ambulatory infusion center, doctor’s office, or through home infusion, you may not need to switch to Walgreens Specialty Pharmacy.

View the list of specialty medications.

How to transfer your Rx

To register and transfer your specialty prescription, call Walgreens Specialty Pharmacy at 866-515-1355. You will need:

  • Your MESSA member ID card
  • Your prescribing doctor’s name, phone number and fax
  • The name of your specialty medication information and your dosage

If you have any questions, please contact our Member Service Center at 800-336-0013 or your local field representative at 800-292-4910. We are happy to help.

Frequently Asked Questions: Walgreens Specialty Pharmacy

Walgreens Specialty Pharmacy is a specialty pharmacy that strives to provide exceptional care throughout your treatment journey. Walgreens Specialty Pharmacy offers round-the-clock support and useful resources to help MESSA members take their medication as prescribed. For more information, visit WalgreensSpecialtyRx.com.

A specialty pharmacy provides specialized care and medications for treatment of chronic, complex or rare conditions such as cancer, infertility, HIV, cystic fibrosis, rheumatoid arthritis and others. Specialty medications typically have special storage, temperature and handling requirements, and require close monitoring and ongoing support.

Specialty medications may:

  • Be given by infusion (intravenously), injected or taken by mouth
  • Have special storage needs and special handling requirements
  • Need to be taken on a strict schedule
  • Require special counseling that needs to be done to meet FDA standards
  • Cost more than non-specialty medications

View the list of specialty medications that are covered by MESSA. Specialty medications may require an authorization.

Walgreens Specialty Pharmacy will contact you up to seven (7) days prior to your next fill date to schedule delivery. You can also contact Walgreens Specialty Pharmacy toll-free at 866-515-1355 or visit WalgreensSpecialtyRx.com to place a refill order. We also offer text messaging options so you can refill your medication and track your prescription easily.

No, Walgreens Specialty Pharmacy does not automatically ship refill orders of specialty medications without scheduling the order with the patient.

Call Walgreens Specialty Pharmacy at 866-515-1355 and have your medication shipped overnight for next day delivery. You can also ask your local Walgreens retail pharmacy if they have the medication in stock. If you have any questions, please contact MESSA’s Member Service Center at 800-336-0013.

If you’re enrolled with Walgreens Specialty Pharmacy and have an online account, you can request refills at WalgreensSpecialtyRx.com or call 866-515-1355 to speak with a Walgreens Specialty Pharmacy or a Walgreens retail pharmacy representative.

No change is needed. You can continue to fill at the Walgreens retail pharmacy.

Walgreens Specialty Pharmacy’s care team of pharmacists, nurses and patient care advocates provide assistance and support including:

  • Helping you when you need a new or existing prescription filled
  • Communicating with your doctor to help support your care
  • Assisting with medication authorizations
  • Helping you find ways to better afford your medications when available
  • Ensuring your medication is shipped to you correctly, on time and to a location that is convenient for you
  • Teaching you how to take and store your medication and stay on schedule
  • Providing access to a pharmacist by phone 24 hours a day, seven days a week
  • Having a pharmacist available to manage your medications and their side effects
  • Text messaging options so you can refill your medication and track prescriptions easily