Free identity protection for members

In the digital age, threats to personal information always seem to be just one key click away.

MESSA wants to be sure that our members are protected; that’s why we’ve partnered with Experian to provide our members and their dependents free year-round credit and identity protection.

MESSA members receive two levels of free protection through Experian Identity Restoration and Experian IdentityWorks:

  1. With Experian Identity Restoration, all MESSA members and their dependents are automatically covered. If you suspect your identity has been compromised, contact Experian at 877-736-4495, and a dedicated investigator will work to recover financial losses and restore your credit. No enrollment is required with Experian Identity Restoration.
  2. Experian IdentityWorks offers extra protection at no charge to MESSA members and their dependents. This service includes credit monitoring, up to $1 million in identity theft insurance and monitoring for children under age 18. Enrollment is required with Experian IdentityWorks. To get started, go to messa.org/Experian.

Experian suggests also taking these steps to help prevent identity theft:

  • Turn on two-factor authentication whenever possible.
  • Change passwords frequently to guard against data breaches.
  • Use a password manager to make it easier to keep track of your passwords as you change them.

The good news is that MESSA automatically provides Experian Identity Restoration to all members. Taking the extra step to enroll in Experian IdentityWorks will offer you even greater protection.

If you have any questions, call MESSA’s East Lansing-based Member Service Center at 800-336-0013. Our member service specialists are happy to help.